292 Denying Red scarves don’t bother me. OK. If you say so. But why don’t you say Red scarves don’t AMUSE me. Well, … [Read more...]
288 Personality
288 Personality How do you (or anyone) show your personality? Your words carry /broadcast only 10% of your … [Read more...]
281 Ask, Speak
Take turns rather than always be the one to Ask or Speak. Even in an interview. Are you married? Children? How much … [Read more...]
279 Point of View
My Daughter-in-Law was telling me how great Blockbuster (A video store chain) was. Then she worked there one summer. And was … [Read more...]
270 Hamburgers
To make a hamburger you always start with the bun. Then you put some condiments ( mustard, relish, onions etc.) Then the meat. Then … [Read more...]
267 Strangers & Ships
I am not as comfortable with you as I'd like to be. Oh, why is that? Well, you sort of act like a stranger to /with me. Hmmm, how … [Read more...]
260 Manipulation
When I ask you a question to which I know the answer, I manipulate you. Teachers do this to school children. With good effect. So, why … [Read more...]
248 Longs & Shorts
Short things can also be seen as cold things. Long ones as warm. An abrupt 'no' is Short /Cold. "Well, I will think about it but I must … [Read more...]
235 Ball Bearings
You know what they are. They are the tiny things that make the machinery work. Without keeping them oiled things screech to a … [Read more...]
231 Statement
A statement is a close-ended thing. "I can't do this." A question is open-ended. 'Why can't I do this?' "I … [Read more...]
218 Something
Saying "Stop that!" won't get a child to stop doing something. Because, then the child has nothing. And no one wants nothing. So, … [Read more...]
216 Lies
Lies are basically wishes-in-disguise. The fish was THIS big. I wish the fish was this big. I am a rich person. I wish … [Read more...]
215 Knowing
Count the number of 'F's in this simple sentence: Finished files are the result of years of scientific research. (Play … [Read more...]
213 Rockets
My head of country for Australia was very good. She would treat the Sales people very well. However she was missing one … [Read more...]
204 Apologize /Forgive
They are the same thing. To not Apologize /Forgive someone is to indicate you have a reason not to. My friend never forgave … [Read more...]
202 Compliments
We stood and formed two rows, as asked. "Now give each other a sincere compliment." Fat chance that's going to work, I … [Read more...]
198 Repetition
When you respond the exact same way to every situation then you are not responding to events, you are establishing sameness. ie: … [Read more...]
189 Twin
Consultants are effective. They come into a company, look around, then give advice that works. We don't take that advice because we … [Read more...]
179 Mirror
Don't be a mirror. Why wait three days to answer his email? Because he waited three days to answer mine! Why … [Read more...]
158 Anarchy
What if no one is in charge? That's what happens when you destroy an idea someone has without putting forth an idea to take … [Read more...]
147 Interpretation Part 2
I didn't say he stole the money. What subject does the sentence above describe? (Play the game = get the … [Read more...]
145 NO Feedback
See how quickly your eyes skipped over the blank space between the title and this line. There you just did it … [Read more...]
135 Excuses
Everybody needs an excuse to change their mind. To change your mind without one is to somehow be wrong in the first place. And nobody … [Read more...]
110 Nothing
To interact with strangers we use a device that is very effective: nothing. We don’t call it nothing, we call it Ritual. Ritual is a … [Read more...]
105 Silent Additions
"The building is falling!" Quick, what's your reaction? Assume the statement is true. "The building is … [Read more...]
99 Perfection!
You don't want to be perfect. I knew a lady who did not speak English 'properly'. She would say "Hi, youse guys" when greeting … [Read more...]
95 Ring/Knock
When do you answer the telephone? Only after /when it rings, and more than once. If it rings only once you don't answer. When … [Read more...]
89 Initiating
When you shake someone's hand, just who is shaking whose hand? And the simple answer is: you both are. Yet the person who initiates has … [Read more...]
84 The Communication Process
Fights at home? No progress at work? Things just not going right for you? Unless really desperate, we ignore communications that can … [Read more...]
81 Second Impressions
Someone at a reception smiled a hello and shook my hand warmly. Later I saw him sneering at one of the waiters. And, later still, talking … [Read more...]
80 ‘No’ Is Information
Are you hungry? No. Do you want to buy this car? No. Will you stay for my whole speech? No. Do you … [Read more...]
77 Nine Cows
Two University students became friends. After graduation one invites the other to visit his island. Upon arriving it turns out he is … [Read more...]
71 Nice
A visitor /repairman came to fix my (elaborate!) Television. Because of missing parts and trouble with customs he ended up staying 3 … [Read more...]
38 Carrier Wave
"Just thinking more about 'you get what you think about'. As a parent I constantly fear my son will come to harm. From stopping breathing as … [Read more...]
27 Responses
"You stole my bicycle." What you are going to do about it. "You stole my bicycle." Well, it would seem that way, but I did … [Read more...]
16 Follow Up
Remember this? Ask politely and directly for what you want. Take a chance on getting slapped, you might get kissed! Well … [Read more...]
15 K.I.S.S.
Ask politely and directly for what you want. Take a chance on getting slapped, you might get kissed! People are mostly the … [Read more...]
11 Feedback
Feedback Works! You're in a car doing 80 in a 60 zone. You pass a police car with a policeman in it. Who does nothing. The … [Read more...]
Many people ask me to put my 
in one place. Here they are!