265 Before

Danny was my secretary.

He would type my letters (1970’s!).

And he’d make a mistake on almost every one.

“Danny, do you check these letters for errors?”

Well, I can always correct them.

“That’s not the point. Correct them before you give them to me.”

OK, why say this?

Many people un-consciously believe that to correct an error after you point it out, shows how valuable they are. How much they are doing to help you.

My modern Danny sends me passwords or site URLs that simply do not work.

Each time with a different reason as to why not, and an immediate correction.

Why not check before giving it to me?

Because then it would be perfect and I would not notice just how valuable that person was.

A supposed clever ploy

is really

Too annoying to do repeat business with.

Check your work before handing it to someone.

————————–

These are related:

# 46 Always – 60 Patterns – 81 Second Impressions – 89 Initiating – 232 Justify