270 Hamburgers

To make a hamburger you always start with the bun.

Then you put some condiments ( mustard, relish, onions etc.)

Then the meat.

Then maybe some more condiments (ketchup, mayonnaise etc.)

Then the other part of the bun.

And that’s exactly how to address /scold /correct someone’s mistake.

First a greeting of some sort.

Then a compliment.

Then, and only then, what you really want to say.

Especially if it’s something less-than-good.

Then, maybe another compliment.

Then a farewell.

Hey, Charlie, I was just coming to see you!

That was a great job on the Jones account last week.

I notice on your latest memo you need to change the promised dates of delivery.

You know we simply can’t meet them.

Anyways, nice seeing you again.

Keep up the good work.

You will be surprised how well this works.

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# 77 Nine Cows – 78 Process