213 Rockets

My head of country for Australia was very good.

She would treat the Sales people very well.

 

However she was missing one thing.

She would ‘dull’ the fast movers.

 

Sort of the opposite of what you want someone to do, eh?

 

She praised them when they recited just how well their sales went.

And that was the problem!

They got the praise they wanted (and needed!), … and relaxed.

 

Enter Rockets

 

Rockets go like this:

“That’s great! AND how many future bookings did you get?”

“Great, did you ALSO recruit any one to help you?”

 

However we rarely, if ever (!) do the Rockets.

Next time someone in your family / friend does something great…

 

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To reinforce this read any two below:

# 11 Feedback Works – 50 Limits – 82 Limitations – 119 Gears – 169 Scaffold My head of country for Australia was very good.

She would treat the Sales people very well.

 

However she was missing one thing.

She would ‘dull’ the fast movers.

 

Sort of the opposite of what you want someone to do, eh?

 

She praised them when they recited just how well their sales went.

And that was the problem!

They got the praise they wanted (and needed!), … and relaxed.

 

Enter Rockets

 

Rockets go like this:

“That’s great! AND how many future bookings did you get?”

“Great, did you ALSO recruit any one to help you?”

 

However we rarely, if ever (!) do the Rockets.

Next time someone in your family / friend does something great…

 

————————–

To reinforce this read any two below:

# 11 Feedback Works – 50 Limits – 82 Limitations – 119 Gears – 169 Scaffold Ma tête dirigeante pour l’Australie était très bonne.

Elle traitait très bien le personnel des ventes.

 

Cependant il lui manquait une chose.

Elle négligeait ceux qui bougeaient vite.

 

Un peu comme une opposition à ce que vous voulez que quelqu’un fasse.

 

Elle les louangeait uniquement lorsqu’ils mentionnaient le succès de leurs ventes.

Et ça c’était le ptoblème!

Ils obtenaient les louanges qu’ils voulaient (et avaient besoin!), … et ensuite relaxaient.

 

Entrez des Fusées

 

Les Fusées opèrent de la manière suivante:

“C’est fantastique! ET combien de futures ventes avez-vous en main?”

“Fantastique, et avez-vous AUSSI recruté quelqu’un pour vous aider?”

 

Cependant nous agissons rarement ou jamais (!) comme des Fusées.

La prochaine fois que quelqu’un dans votre famille ou des amies font quelque chose de grandiose…

 

Voici des liens:

# 11 Feedback – 50 Limites – 82 Limitations – 119 Engrenages – 169 Échafaud