154 Issues & Events

We recently changed our warehousing to a brand new start-up fulfillment service. They had a lot of trouble getting it right.
That is an Event.
Had they continued to get it wrong, week in and week out, that would then become an Issue.

And of course the reverse is true.
The loving parents think that their child is going through a small phase.
They call each and every occurrence ‘just’ an Event.
People seeing it from the outside easily see this as a major Issue with that child.

In general, life is just a series of Events and not really Issues.

Don’t beat yourself up for an Event!

Make your decision how to respond by First determining whether it’s just an Event or an Issue.
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