A gentleman and his nephew walk on the wooden sidewalk on their way to worship. A lady comes along wearing her finest dress. The man pulls the child off the sidewalk and into the mud. As the lady passes he takes off his hat and says, “Good morning, ma’am.” They get back on the … Read more
As I launch this new company, I remind my Partners why we will surely succeed. Because we can spot our errors /mistakes and correct them before they ‘kill’ us. Because when I make a mistake it’s not all-of-me making that mistake. Only part-of-me. The parts that walk, talk, remember birthdays etc. are NOT making … Read more
A statement is a close-ended thing. “I can’t do this.” A question is open-ended. ‘Why can’t I do this?’ “I don’t know how to.” ‘How do I learn to?’ One keeps you where you are, the other gets you where you want to go. “This is my best.” “How can I improve?” … Read more
“Oh, I can’t approach him, he just got a raise.” Everyone ADDS each event to all previous events and bases their response on the total: * He is furious because the raise came too little and too late, … once again! * He is now silently looking for another opportunity. “I want to tell you how … Read more
All too often we forget just how ritual-istic Compliments are. Especially if an ‘inferior’ pays a compliment to a ‘superior’ (ie: Child to Parent) What would they know. Or ‘superior’ to ‘inferior’. (ie: Boss to Employee) He’s just being kind because of his position. We almost never, as equals, trade compliments. So how … Read more
Wenn Du in jeder Situation in immer wieder exakt der gleichen Art reagierst, dann reagierst du nicht auf ein Ereignis, sondern du etablierst Gleichheit, d.h. Kontrolle. Nun, das ist sehr gut, wenn es eine Einstellung zur Problemlösung ist. Aber nicht so effektiv, wenn es jedes Mal ein herzliches Lachen, ein breites Lächeln, maßlose Höflichkeit oder … Read more